For HVAC companies
The first hot week of summer. The phone doesn't stop.
When the weather turns, the phone rings nonstop and your techs are on roofs. It books diagnostics and tune-ups into open slots and keeps the rest organized.
The calls it handles
- Booking diagnostic visits and seasonal tune-ups
- Getting the system type and what the caller is seeing or hearing
- Answering your hours, service area and diagnostic fee
- Telling a caller who smells gas to leave and call the gas company or 911 first
Where it stops. It won't guess what a repair or a new system costs. It books the diagnostic, or takes a message for a quote.
Caller0:03
The AC is running but the air's warm.
Receptionist0:08
I can book a diagnostic visit. It's $89 and takes about an hour. Tomorrow at 8 am or 1 pm?
Caller0:15
1 pm. How much to fix it?
Receptionist0:19
The technician finds the fault and quotes the repair before starting any work.
Other trades
Call it right now. It's answering.
It answers for DevX, the same way it will for you.